Scamwise › Top 10 scams › Marketplace payment scams
Scam #9 of 10 · Buying and selling
Marketplace payment scams: how they work and how to spot them
On Facebook Marketplace or Kijiji, a buyer sends a fake payment email, overpays and asks for a refund, or sends a 'verification code' trick to hijack your account.
How the scam works
Like almost every scam, this one follows a three step script:
- The hook. Something believable lands in front of you: a message, a call, an ad or a new "friend".
- The pressure. Urgency, fear, excitement or secrecy, so you act before you think or talk to anyone.
- The payment. A method that can't be reversed: gift cards, crypto, a Bitcoin ATM, or an e-Transfer to a stranger.
Spot any one of those three steps and you can stop the whole thing.
Red flags to watch for
- Buyer won't meet, sends a courier instead
- Payment confirmation by email, not in your bank
- Asks for a code sent to your phone
- Pressure to keep it secret or to act right now.
- Any request for gift cards, crypto, a Bitcoin ATM or an e-Transfer to a person's name.
What to do if it happens to you
Only accept payment you can see in your own bank account. Meet in a public place. Never share verification codes.
If you already paid or shared details
- Call your bank or card issuer right away and ask them to stop or reverse the payment.
- Change any password you entered, and turn on two step verification.
- Report it to the Canadian Anti-Fraud Centre (1-888-495-8501) in Canada, or reportfraud.ftc.gov in the US.
- File a police report and keep every message, receipt and screenshot.
- Watch out for "recovery" offers. Anyone promising to get your money back for a fee is running a second scam.
Related scams
- Fake pet sale: Cute puppy or kitten listed cheap; shipping, insurance and vet fees keep coming.
- Counterfeit goods: Fake brand items sold as genuine, often through social media ads.
- Fake vehicle sale: Car listed below value by a seller who is 'overseas' and ships after payment.
- Ticket scam: Fake or duplicated concert and sports tickets sold online.
- Subscription trap: A 'free trial' that turns into hard to cancel monthly charges.
- Brushing scam: Unsolicited packages sent to you so the seller can post fake reviews in your name.
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